Mantra on View Surfers Paradise 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 3.8/5 4,684 أراء

Mantra on View Surfers Paradise - Image 1
Mantra on View Surfers Paradise - Image 2
Mantra on View Surfers Paradise - Image 3
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22 View Avenue, 4217 SURFERS PARADISE, Australia

الوصف

خدمات الفندق الإضافية

  • Walking distance to the heart of Surfers Paradise.

  • On-site spa and hair salon.

  • Close proximity to beach and public transport.

  • Outdoor spa deck.

  • Nine multi-purpose conference rooms

الإقامات المتوفرة لدينا

موقع الفندق

Mantra on View Surfers Paradise

22 View Avenue
4217 SURFERS PARADISE
Australia

نظام تحديد المواقع العالمي (GPS):-27.997919, 153.428845

الهاتف
فاكس +61 7 5592 2908

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • موقف
  • الحيوانات الأليفة غير مسموح بها
  • خدمة نقل بالحافلة
  • مطعم
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين

NOSH Pan Asian

Start your day off right with Breakfast in our Restaurant, NOSH Pan Asian. Enjoy a chef served buffet breakfast offering traditional favourites including cereals, pastries, tropical fresh fruits, with hot meals prepared and plated for you.

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  3.8/5  4,684 أراء

تقييم TripAdvisor  4.0/5  4,872 أراء

Location location location

ملاحظة Tripadvisor 4.0/5

Alison P العائلات - تقييم TripAdvisor المعتمد

Title says everything on location, so close to the beach, Cavill Ave bars and restaurants, the tram is very convenient takes you straight to Pacific Far and Australia fair in Southport

Mixed experience

ملاحظة Tripadvisor 3.0/5

Dianne C تقييم TripAdvisor المعتمد

Mantra on View is in a good location, walking distance to where we needed to be. The room, in particular the bathroom, was below par of other Mantras & hotels I have stayed in. Check in was relatively smooth. As for the room ... The toilet button was 'loose' to say the least, needing to press & hold to get it to flush. The shower pressure was great, however, it shot straight out the door onto the floor and if door wasn't closed, onto the carpet. The bath and surroundings were mouldy, cracked tiles, and multiple 'repairs' in the tub. The hand basin tap squirted to the left, all over towels & tissue box. Broken or missing light fittings on the bedside, with no ceiling light. The bed was comfy, we had no problems with noise. Staff at the breakfast were very attentive. We were going to see reception before leaving about the issues in the room, however, they had a very long queue waiting. We used the express checkout, which was great for us.

Dear W9722ZUdiannec, Thank you for taking the time to leave a detailed review based on your recent experience with us at Mantra on View Surfers Paradise. We are sorry to see that some of your experience - in particular your room - fell below your expectations; please allow us to express our sincerest apologies. At Accor we strive to provide excellent service to all of our guests, which is why feedback is extremely important to us. Please rest assured that your comments have not gone unheard; we are working closely with our in-house Maintenance and Housekeeping teams to address the issues that have been brought to our attention though your review to ensure that said issues are resolved to prevent future occurrence. With this being said, we are glad that our prime location and express checkout were among your highlights of the stay. It is our sincere hope to welcome you back in the future, as we would love the opportunity to leave a better lasting impression. Kind regards, Mantra on View Surfers Paradise | Hotel Management Team

Look Elsewhere ... Even If You Are Accor Platinum

ملاحظة Tripadvisor 1.0/5

BigShot9847 تقييم TripAdvisor المعتمد

Platinum Accor Member. Regular customer because of location to work. Booked two nights and busy nights with work in a high pressure environment. Nil cleaning or turning over the room. Managed to give a bottle of wine but no cleaning or towels ... go figure. They moved me into a new room ... which on the surface seemed nice until it was right next to the Cali Club loud music party ... complete and utter disaster not to mention the bugs in the new room ... complaint lodged with Accor (I'm platinum) but irrespective this shouldn't have happened to anyone. If it's not one thing with this property it's another ... and they are all on the record.

Dear BigShot9847, Thank you for taking the time to leave a review based on your experience with us at Mantra on View Surfers Paradise. I am very sorry to see that your stay fell below your expectations; please allow me to express our sincerest apologies. At Accor we strive to provide excellent service to all of our guests, which is why feedback is extremely important to us. Please rest assured that your comments have not gone unheard; we are currently working with our in-house Reception and Housekeeping teams to address the issues brought to our attention during your time with us as well as through this review. It is imperative to us that all of our guests have an enjoyable stay and we will do the utmost to ensure that this is the case. It is our sincere hope to welcome you back to our hotel once more, as we would love the opportunity to make amends and provide you with the service that all of our guests deserve and expect. Kind Regards, Mantra on View Surfers Paradise | Hotel Management Team

Nice stay, great staff.

ملاحظة Tripadvisor 5.0/5

maviden المسافرون بغاية العمل - تقييم TripAdvisor المعتمد

I had a pleasant stay at Mantra on View while attending a conference there. Breakfast at NOSH was great with many hot & cold options. The hotel is well-positioned near the beach and shops, in the centre of Surfers. One small drawback was some fittings in my room were are little “tired” and are due for replacement. Staff were super-friendly and efficient.

Dear Maviden, Thank you for taking the time to leave a review based on your recent stay with us at Mantra on View Surfers Paradise. We are thrilled to see that your stay exceeded expectations and that our breakfast, prime location, and friendly staff were among your highlights! We will be sure to pass this on to our team to serve as encouragement as we strive to continuously improve our services so that more of our guests can have great experiences with us much like yourself. We hope to welcome you back in the near future! Kind Regards, Mantra on View Surfers Paradise | Hotel Management Team

Good location and wait an eternity to get your bond back.

ملاحظة Tripadvisor 3.0/5

Passport37036511971 تقييم TripAdvisor المعتمد

The hotel has a good location. The check-in supposed to be easy as a member. But I did not receive my $200 bond back since I left the hotel 1 week ago. The room did not have any damage or issue. We took care of the building.

Dear Passport37036511971, Thank you for taking time to leave a review about your recent experience with us at Mantra on View Surfers Paradise. We would like to apologise for the inconvenience caused with your security bond not being returned within 1 week of check-out. If your bond still has not been returned, please feel free to contact us via phone so that we can look into the issue further for you. With this said, we are glad to see that our prime location was a highlight for your stay. It is our goal to provide excellent service for all of our guests, and hence your feedback is extremely important to us. I will be sure to pass this along to our in-house teams so that we can improve our services to avoid future occurrence. We hope to welcome you back to our hotel in the future as we would love the opportunity to leave a better lasting impression. Kind Regards, Mantra on View Surfers Paradise | Hotel Management Team

بالاشتراك مع TripAdvisor

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منشآتنا الأخرى القريبة

جميع فنادقنا في Surfers Paradise

يبدأ السعر من، لليلة واحدة لشخص واحد في فئة الغرفة المعنية قريبة من السعر، باستثناء الخدمات الإضافية، باستثناء الإفطار. يتوافق مع أدنى سعر عام بما في ذلك جميع الضرائب (شاملة ضريبة القيمة المضافة وضريبة السياحة) الخاصة بمكان الإقامة المعني ، الموجود على الموقع https://all.accor.com/ في هذا اليوم، للإقامة لمدة ليلة واحدة في اليوم التالي 20 أيام. متغير حسب الفترة والتوافر. السعر مضمون فقط في وقت الحجز. تُدفع جميع الحجوزات (في الخارج) بعملة البلد الذي يقع فيه الفندق. يتم تأكيد المبلغ فقط عند الحجز بعملة البلد الذي يقع فيه الفندق. قد تتم الإشارة إلى تقدير التحويل بعملتك، لكنه ليس تعاقديًا. في وقت الدفع، قد يفرض عليك المصرف الذي تتعامل معه رسومًا مصرفية و/ أو رسوم صرف.